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Terms and Conditions

Clear Conditions For Every Service

Professional terms covering account use, provisioning, renewals, service changes, support boundaries, and customer responsibilities.

Last updated: July 2026

Clear Agreement

One place for the business conditions that apply across ZapNodes services.

Hosting Coverage

Covers orders, provisioning, renewals, migrations, support limits, and service changes.

Customer Protection

Sets expectations for safe use, fair treatment, account security, and policy updates.

1. Agreement Scope

These Terms and Conditions apply to all ZapNodes websites, billing portals, hosting plans, support channels, trials, renewals, add-ons, and custom infrastructure services. By using ZapNodes, you agree to follow these terms together with the Terms of Service, Refund Policy, Privacy Policy, Acceptable Use Policy, and Hosting Rules.

2. Account Eligibility

Customers must provide accurate account, billing, and contact information. You are responsible for keeping login details secure, maintaining access to your email, and ensuring that any team member or sub-user follows ZapNodes policies.

3. Orders and Provisioning

Most shared services are provisioned automatically after payment verification. VPS, dedicated, custom, high-risk, or limited-stock services may require manual review, identity checks, fraud screening, or additional setup time before delivery.

4. Pricing and Renewals

Prices, discounts, taxes, gateway fees, and renewal terms may vary by product, location, and billing cycle. Promotional offers may apply only to the first invoice unless clearly stated. Customers are responsible for cancelling services before renewal if they no longer want them.

5. Service Changes

ZapNodes may upgrade, migrate, replace, suspend, or retire services when required for security, abuse handling, network stability, hardware maintenance, upstream provider changes, or product improvements. We will try to minimize disruption whenever possible.

6. Support Boundaries

Support covers ZapNodes infrastructure, panel access, service provisioning, billing, and reasonable hosting-related troubleshooting. We may not provide full development, plugin debugging, custom software repair, third-party code fixes, or administration of unmanaged customer applications.

7. Customer Content

Customers remain responsible for all files, worlds, databases, backups, bots, websites, mods, plugins, scripts, and user-generated content hosted on their services. You must ensure your content is lawful, licensed, secure, and compliant with platform rules.

8. Suspension and Termination

ZapNodes may suspend or terminate services for non-payment, abuse reports, excessive resource impact, fraud risk, policy violations, chargebacks, illegal content, threats to network stability, or failure to cooperate with support investigations.

10. Policy Updates

ZapNodes may update these Terms and Conditions as products, legal requirements, security practices, or business operations change. Continued use of ZapNodes after updates means you accept the revised terms.

Need Help With This Policy?

Contact ZapNodes support if you need clarification, billing help, or account assistance.

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